Shipping & Exchange


We ship within India from our Chandigarh office via Blue Dart and DHL & shipping is currently free for all Indian orders. Once your item has been processed & dispatched it is usually delivered within 3-7 days*. 
*Shipping times are to be used as a guide only and are based on time from order cannot take responsibility for delays due to customs clearance or payment transaction.
Shipping Processing Time
On the product page for each item, you'll see a dispatch estimate. E.g. 2-4 weeks. Some of the items are already in stock and they ship much quicker. 
However some items are made to order & are manufactured based on your measurements, which takes a longer time. In case you have questions regarding the shipment time please email us at or contact us at +91 7626862982
Orders Multiple Objects
If your order has multiple products with different dispatch dates, all the products are shipped as one shipment, once all products in your order are ready. 
However, if you wish to receive some products earlier, please email us at or contact us at +91 7626862982 with your order number, we shall do the needful.
Delivery of Your Order
We will deliver the goods ordered by you to the address you give us for delivery at the time you place the order.
Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.
Shipment Tracking
After placing an order, you will receive an e-mail acknowledgment. This will be followed by another e-mail once we have verified your payment details and approved your order for shipping.
In the event of a problem in processing your order, you will receive an e-mail detailing the issue and possibly requesting further information. 
You will receive regular e-mail updates on the delivery status of your order. You can also check the status in the My Account section of or on given DTDC or DHL tracking site by inserting the tracking number supplied. 
Order Delays
Firstly, we'd like to apologize. We work hard to reduce lead times and avoid delays, which we let you know about if & when they arise. If you've been waiting longer than you should have and you haven't heard from us, please email us at or contact us at +91 7626862982 & we will get back to you within 48 hours. We will not accept responsibility or liability for non-delivery or any other breach of our obligations under these Terms and Conditions if such breach is caused by circumstances beyond our control.
Duties and Taxes For Customers Outside India
Import duty is not included in the prices communicated to you. You may have to pay import duties upon receipt of your order or at a later date depending on your customs authority.

*Estimated Duty Charges are to be used as a guide only and are based on time from order. Preety Sidhu Official cannot take responsibility for inaccuracies.
Return Policy
We are unable to accept returns on any products unless it is a damaged product. If damaged, we request to return within 10 working days. For returns please email us at
All alterations have a minimum lead-time of 12 - 20 days depending on the extent of alteration required. takes 4 days to confirm the alteration after receiving a request. An alteration request is considered confirmed only when approves it.
In case you ordered the wrong size or the product doesn’t fit you, we can offer to alter it without a charge. However you will have to bear shipping charges. Please contact us at for further assistance:
For returns/ alterations please send the product(s) back to our address through courier.
You can contact us at the below provided numbers for our address to send back the products for alternations:
+91 7626862982
+91 9872303444

Wholesale Enquiries & Orders
Preety Sidhu Official accepts wholesale orders - if you are interested in stocking our beautiful range please contact us at +91 7626862982 or +91 9872303444